Built2Suit
Hosted by Greg Simpson, CEO and industry visionary, the BUILT2SUIT Podcast is designed for early-career professionals—those in their first 0 to 7 years in architecture, engineering, and related fields—who are looking for practical hacks and insider shortcuts to accelerate their growth. Each episode features conversations with seasoned experts across grocery, food service, retail, and hospitality markets, offering real-world insights and mentorship to inspire the next generation. Whether you're just starting out or seeking direction, Built2Suit is your guide to navigating the industry with confidence and curiosity.
These are the voices that move that market. This is BUILT2SUIT.
Built2Suit
Episode 20 – Kyle Payne PART 1: Speed, Scale, and the Future of Grocery E-Commerce
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In this episode of Built2Suit, host Greg Simpson sits down with Kyle Payne, Head of U.S. Sales at Lowe, to explore how speed, flexibility, and refrigeration are reshaping grocery e-commerce. Kyle shares his unconventional career path—from mobility carts and smart cart technology to high-end commercial refrigeration—and explains why solving the “problems on the periphery” often unlocks the biggest operational gains for grocers and retailers.
The conversation dives into the realities of micro-fulfillment, automation, and last-mile delivery, unpacking why heavy automated systems struggle with multi-temperature environments and on-demand consumer expectations. Kyle and Greg examine the rise and pullback of players like Amazon, Kroger, and Ocado, compare U.S. and European fulfillment models, and look ahead to what may finally make grocery e-commerce work at scale—from smaller, faster store formats to smarter cold-chain solutions.
This is the show built to build what's next. This is BUILT2SUIT.
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